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Abstract  
Whale Done!  What in the world does the training of killer whales have to do with motivating, developing, and managing people?

More than you think!  Both whales and humans perform better when you accentuate the positive.  See how using the techniques of animal trainers – specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home.

Whale Done! highlights how catching people doing things right and redirecting negative behavior are some of the best tools to increase productivity, build trust, create high commitment and motivation, retain your best workers, promote positive customer relationships and sustain your competitive advantage. You’ll learn about building trust, redirecting energy, uncovering motivation, undoing your “Gotcha!” history and the ABC’s of Performance Management.
Biography  
Chuck Tompkins

Chuck Tompkins is Vice President of Animal Training at SeaWorld Orlando and coauthor of Whale Done!® with Thad Lacinak, Ken Blanchard, and Jim Ballard. Chuck is a dynamic motivational speaker who shares his 25 years of personal experience training killer whales and tells audiences how those same techniques apply to motivating people. His exciting and unique presentation will show you how to build trust, accentuate the positive, and redirect energy to build positive relationships both at home and in the workplace.

Cathy Huett

Ms. Huett currently serves as Consulting Partner for The Ken Blanchard Companies®, an internationally recognized management and leadership training and consulting firm based in San Diego. During her 21 years with the company, Cathy has served in a variety of roles, including personnel manager, sales consultant, regional sales manager, internal trainer, and public workshop facilitator. She specializes in bringing real-world issues and applications to her teaching and coaching of both internal associates and external clients. Cathy is a coauthor of the Whale Done!® The Power of Positive Relationships program, one of the most popular Blanchard® keynote speeches and workshops. From Ken Blanchard’s best-seller by the same title, Cathy has taken the three essential principles of building trust, accentuating the positive, and redirecting energy when mistakes are made and has created an interactive yet reflective keynote presentation and workshop experience suitable for all levels in an organization.

For video, go to: http://www.kenblanchard.com/Speakers/Video/cathy_huett3.wmv
Chuck Tompkins  
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Cathy Huett  
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