The past two weeks have been enlightening for me. Two rather obvious events reinforced my own thoughts on a couple of topics. I was in my office on the 12th floor of an office building in Hangzhou when the earthquake in Sichuan happened. Sitting at my desk I began to feel queasy and considered that I was having a medical problem before I realized that the building was noticeably swaying. Having lived in Southern California for 10 years I wasn’t particularly distressed and quickly concluded what was going on. So did all of my co-workers since earthquakes are not that unusual in China. We evacuated but the swaying continued for a good 10 minutes. Now, we are about 1000 miles from where the earthquake was centered so it was for sure a big one. Since that time I have been amazed but not surprised by the tremendous sadness, concern, and generosity of the Chinese people in responding to the crisis. The stories about sacrifices in support of the people that suffered are legion and they are real. At the same time the government response seems to have received rightful praise – perhaps they went to school, so to speak, on Katrina but I’m not surprised by the government response either.
The second event was the Olympic Torch Relay which came to Hangzhou this past weekend. The absolutely huge turnout just reinforced the sense that I have come to appreciate even more fully of national pride which all Chinese people have in the turnaround that has occurred in this country in the past 25+ years. Many hundreds of thousands of people lined the Westlake to try and catch a glimpse of the Torch. I’m sure that most of them never saw it but this wasn’t really the point after all. It was simply to participate in the national pride it represents.
There’s China the icon and then there’s the real China, and the two are very different.
I recently read an excellent editorial in Forbes by Lee Sands. You should check it out. (http://www.forbes.com/opinions/2008/05/21/games-china-image-oped-cx_lsa_0521games.html
He says “American and Chinese views of China are radically different--though we often assume that they think just like us." He makes the point that if we, whether as individuals or businesses or as a nation for that matter, are to succeed in our relationship with China then we must work very hard to understand China.
I am constantly reminded of that in daily interactions. “Trying to put yourself in the other guy’s shoes” is essential.